ABOUT MESSAGENES

To grasp something, getting the context is essential. Yet in today's communication channels, the context is often lost. Messagenes enables communication and information to stay within their context.

Contextual information channels improve understanding and foster closeness.

With M+ you can create contextual information channels. This means that its technology enables you to customize information flows for each participant in the channel.

Our clients can create their own applications (contextual information flows) and multiply them. Between channels of the same application, a collaborative big data can be generated that nourishes all users with insights.

You communicate better, create more proximity, serve others better, improve quality of service and enable the continuous supervision with less effort. In addition, you can streamline your processes, motivate your team and empower everyone with data.

Our platform enables you to create different types of channels:

Information Channels. These mainly focus on the customer experience. For example, a Traveller's Channel provides details of a multi day tour as well as a direct contact with the home base, and the Welcome Guide gives tourist rental guests all they need to know about check in/checkouts, the place and its surroundings.

Documentation Channels. They are useful to organize and present the documents of a client. A Legal, Accounting or Property Channel provides all important documents in an orderly fashion and with explanations to the client.

Collaboration Channels. These are used to capture data, monitor results and measure progress. Mentoring Channels are a good example.

A smart channel improves communication. Do your important contacts have a special channel to communicate with you without loosing their context? Most likely your messages compete with hundreds of others in channels like email, social networks or chat.

With Messagenes all interactions and information stay within their context. This way the user experience get better: sending, organizing and archiving documentation; quickly conveying the needed information; intuitively showing relevant content, etc.

Yes, Messagenes is not only a great tool to collect data but also to distribute reports, generated with this data, in real-time. The advantage is that the data is already contextualized. This means that information (about who, what) is automatically added to the answers.

The data that each individual should contribute on a regular basis according to the role she has can be programmed, as well as the information that can she will receive in exchange (feedback). Thus, you can define reports per role that are updated automatically with the data received.

M+ tech creates a environment where every individual member participates, supplying data within a given context and in a more active way. Advancing and thus enhancing the wealth and potential of your human capital. It’s a model we call collaborative intelligence, designed to benefit users (volunteers, employees & contributors) as much as the organization itself, so the community at large benefits the most.

Yes, if you are looking for a way to learn and gain knowledge in real-time with aggregated data while sharing data in real-time between various organizations, Messagenes can help. We call this the collaborative intelligence of a data community.

If each organization collects data separately and in its own way, this data cannot be exchanged easily. It enters into the information system of the entity. This makes sharing very hard as the data is structured in different ways and bilateral agreements are needed. Sharing the data in real-time would be even more complicated. The solution is a data layer over and above the systems of participating organizations. If they all use smart channels of the same application, they generate a big data as a community and this in turn is used to feed data into the individual systems.

To develop collaborative intelligence between organization, the creation of a data community is key for two reasons:

To establish a legal framework for the use of the shared data.

To supervise the data collection and data management.

If you are interested in creating a data community for social good, the Civic Media Foundation (www.civicfound.org) can help.

PARTNERS

Messagenes Partners help develop and implement applications, create data communities (collaborative big data) and offer data analysis solutions.

In a collaborative big data project, partners support:

(1) monitoring of initiatives in real time

(2) information flows to measure progress in real time

(3) learning and data based decision making

Partners invoice their clients directly for all consulting work and receive a commision of the platform revenues generated by their customers.

We offer training and support for professionals so that they design, develop, create and distribute all kinds of M+ applications.
From our beginnings we help social mentoring programs. We are looking for local partners that can give support to social mentoring programs.
Contact us via info@messagenes.com and tell us something about your business.

SOBRE EL FUNCIONAMIENTO DE LA PLATAFORMA

DATA: CAPTURE, OWNERSHIP AND PRIVACY

M+ captures user data from individuals with an assigned role via DataCards (individualized forms) and StoryCards. Every user answers questions, according to their role, using their DataCard and within the context of a Newsroom (the Channel) at a given frequency. Applications can be developed that require information flows (DataCards and StoryCards) from each role.
At M+, data is either owned by the user who generated the data or by the organization they work for. This depends on whether or not "Content Control" is activated in the channel/Newsroom.
We use protected servers on AWS with HTTPS. We also have password protection and urge all users not to share their passwords.
The data can easily be exported en various formats (csv, excel, sav y pdf).

FRAME (Application)

The Frame is the basic structure of any project or service in M+. It defines the give and take: who contributes and who receives information at what time. In the context of a project, the Frame defines who will produce the stories, who will fill in the data and who will receive certain types of feedback. These rights and responsibilities are allocated by a set of Roles. You can make your own Frame by designing Roles that fit your project or you can use a Frame that someone with a similar project has already created.
If your Frame has copies with many users, it will produce large quantities of data from several different projects. That data is property of the users or project owners that use the Frame (if they implemented Content Control). If you want you can become part of a data community and make the data available for its members (of interest to NGO’s, franchise chains, associations etc.).

NEWSROOM/CHANNEL

A Newsroom is your Smart Channel. It’s the proximity channel where everyone with a role meets and it keeps your data stays in context. Here is where you find StoryCards, DataCards and ReportCards. Users go to the Newsroom to locate themselves inside a context before they publish a story, fill-in data or receive feedback from any of their cards. Every Newsroom has a URL and can be personalized to make it look like your own (corporate color, logo and header).
Not really, although the Channel wall and timelines looks like it. The channel can do a lot more. It collects stories and data, and on the other it distributes reports and spreads information. And all this per role as users have roles.
You can choose! If it is private only those with a card (StoryCard, DataCard or ReportCard) will be able to access it, but if you want the whole world to see your activity, that’s fine with us. In any case they will only see the timeline with stories. Data/graphics can only be seen through ReportCards linked to role.
Easy, they can use the responsive web or our free APP. They can publish images or texts using StoryCards they have in a Newsroom. To add data they need to answer a DataCard in the Newsroom.

To get people involved, all you have to do is open your Newsroom/Channel and click on the "INVITE" button. Here you can create cards for anyone and send them via email. Once accepted, an account is automatically created with access to the Newsroom/Channel, where the new user will find his StoryCards, and/or DataCards. If your contributor already has account a new card will be added to it instantly.

ROLES

Understanding what someone’s role is in your communications channel is essential. M+ is unique in that it is role driven. This makes the information more relevant for users.

CARDS

Cards are our way of participating in a channel.

They are assigned to a specific role.

StoryCards are used to gather stories. Users use them to publish and interact with each other. It’s the only personal card that a user has. On this card the user shares their experience in photos and text and as such it is truly his own. StoryCards can therefore be edited (name, photo, language, contact info).
DataCards are like forms and are used to gather data while it stays in context. The same DataCard can be assigned to one or more users. The admin creates the DataCards and chooses the questions that will be in it. Users can only answer them, not edit them.
ReportCards are used to spread data in the form of insight. The ReportCards are personalized for the user that sees it, so you choose who sees what. Anyone you want can get one, just invite them. They can be given to active users who give data and add stories or more passive users who just want to have a look and evaluate. That is why ReportCards are a good way to share your newly collected data with stakeholders in a tailor-made and contextualized form.

NEWSCENTERS

Several channels can be bundled into a NewsCenter. This can be useful for the channels of an organization or the channels that share a cause. A Newscenter is a collection of related Newsrooms/Channels. Just like a Newsroom, it has a URL and can be personalized (Corporate color and Logo). It is also available as a widget for your website or QR for printed material.

CONTENT CONTROL

Sometimes the Newsroom owner wants to own the data produced and avoid the user from deleting it without consent or to be able to edit the content at will. In that case, Content Control can be activated upon creating the Newsroom.

APP

Yes you can find it on both. The app shows the user the Newsrooms they contribute in. Enter the Channel/Newsroom you participate in and you will find your card to publish stories and respond to datacards. The app also allows you to save your favorite cards and channels to gain quick access. Turn on notifications in case someone interacts with you or you want to receive reminders.

The APP is made specifically for DataCard and Storycard users. Therefore it is simple and to the point. Our web version is better for coordinators and admins.

PRICING

It is for individual users who get or participate in a channel. However, the channel owner pays per channel and registered user after a free trial period.
Yes, the free plan has access to the complete version of Messagenes.

We charge per channel and per registered user. The cost per channel varies between 2 and 3 euros per month depending on the quantity. The cost per registered user is between 1 and 2 euros al month depending on the volume.

These prices can differ if you buy an existing application as in that case price is determined by the owner of the application. Social Mentoring programs enjoy special rates negotiated by the Civic Media Foundation (www.civicfound.org). They pay 0,50-0,70 €/month per mentor with a minium of 35 euros per month for up to 50 mentors.

Credit card or bank transfer are the two options. However, the latter only if you pay per year for a specific plan.
Yes, there are plans. Each application can have its own plans. The Traveller's Channel for instance. The plan is a licence to make an agreed number of channels using the model of the application. Please first find an application of interest to you and contact us for available plans if you can't find one.
Sí, infórmate en la Fundación Civic Media o contáctanos directamente aquí.

1) When payments are one month late, your account will continue to be active but you will not be able to see or use the generated content. During a period of three months you will be able to recover the contents if you pay the outstanding amounts.

2) After this three month period and without having received full payment for the outstanding amounts, we will suspend your account and contents. We will offer you a new period of 9 months to be able to recover after payment of all outstanding amounts plus a fine equivalent to three months of usage.

3) If this second period ends without having paid the debt, we will cancel your account and your data definitively and you will no longer be able to recover it.