We help you empower your community in three ways:
Messagenes enables communities to engage their members with personalized information flows according to their roles. In real life, both context and role are clear as we understand what to say as a patient, boss or friend. Yet in the digital world this is harder.
So we help engage users in a distraction free, fenced-off space with information tailored to their role. The so-called Newsroom serves to inform, share stories, get feedback, give support, collect data and learn with multiple communications technologies (timelines, chat, videoconferencing, forms, library, gallery).
To help you get started, we created templates for different types of activity. Choose one on our home page. With the templates you are ready to:
Purchase some NFC Tags from the Messagenes Shop (shop.messagenes.com) and activate them by tapping them with an NFC enabled phone.
For existing NFC Tags, simply register and/or log in, then go to the NFC Hub. Here you can generate an incoming URL and program (or change) an outgoing one.
There are 2 ways to get started with the activity platform:
In both cases you’ll see the activity template Newsroom in your account. Personalize it with pictures and implement your corporate style.. Invite users to the predefined roles. They will receive an email invitation. When they accept, they register automatically and can start posting stories/documents or filling out their forms. If the channel is private, only users with a role or a password can enter the channel. If public, anyone can see the timeline and the StoryCards.
For example, in a mentoring activity, a “mentor” may need to tell what happened in the meetings and enter some data after each session with the mentee. A role called “mentor” is created and both a StoryCard and a DataCard are attached to it. Then mentors have to be invited to this role.
Remember it is free. You do not need to pay nor give payment details. Just get started and enjoy the basic plan for free.
Role-based communications is more effective. It helps you engage inform and provide support in a personalized way, be it clients, mentors, volunteers, workers, stakeholders, etc. Use our platform to tailor communications for each role: capture stories, collect data, give feedback and report.
Messagenes uses roles to personalize information flows. Give roles to persons and define what information each role should contribute or get. Participants enjoy being able to focus on the role they play and giving and getting related information within its context. This improves engagement and communication, makes monitoring easy, empowers staff, enables instant evaluations, fosters learning and generates proximity.
An activity platform provides a fenced off space with a role-based communications system that gives focus to participants. It represents all relevant information on a joint activity and tailors information flows to the roles people play. It is social but not social media as user data is not shared to distract users with personalized content. An activity platform helps your audience focus, while you stay in control of the context, customer journey, user experience and data you collected. With existing social channels, keeping the attention of your audience is very hard as your messages are being lost in a sea of competing content. Social media overwhelms and distracts users with all kinds of information.
Imagine an island. There is only one activity and all visitors are engaged in the same activity. Each person has a role which determines the information they give and get. Data and content are safe on the island because there is no exchange with other islands. Yet, visitors come and go.
It improves understanding and productivity, makes communications more effective, enhances customer service and empowers people. It makes participants focus on their role in an activity. Communicate efficiently, create proximity, improve quality of service and reduce the effort of supervising and evaluating results.
We designed the platform to help users focus on their role and get relevant information.
Information overload. Participants only get relevant information.
Time wasted. Users instantly see what is going on.
Too much unrelated email and chat. Everything is in one contextual channel.
Having to repeat things. The channel is the place of reference.
Being in the dark. You no longer struggle to collect data.
Your documents are everywhere (in email, chat, Dropbox, etc.). Everything about something is in its channel.
You are too busy. You get time make people feel special and included.
Consult our catalog for activity templates to find one that fits you. You can find there, for example:
- Mentoring Activity. For mentors, mentees and mentoring coordinators. Used to support and monitor mentoring activity and track progress. They also make mentoring more fun by helping mentors to share experiences with each other.
- Business Activity. For clients. Provides all important documents, like legal or accounting, in an orderly fashion and with explanations to the client.
- Restaurant Menu Activity. Post-covid a touch-less restaurant menu is a must. This template makes it easy to get started but don´t forget to get the MENU Tags that go with it.
- Hotel Activity. For hosts, staff and guests. Gives guests all they need to know to get the most out of their stay. Guests access the information via the key of their room (with an NFC chip).
An activity has a common space called a Newsroom. This serves all those engaged in the activity. The Newsroom displays information. This can be organized per role and in folders, called cards.
There are three types of cards:
The cards are great because they enable you to tailor the content of a Newsroom to your audience. You add the cards that are relevant. The cards are also handy because they can be attached to roles. For example, if my role is to be a mentor, I get a StoryCard to post about my meetings with the mentee and a DataCard to respond to questions about that meeting.
Those who are entitled to post or enter data in the Newsroom can do so if they were assigned a role with a StoryCard or DataCard. Users go to the Newsroom to stay informed or, depending on their role, to add content and/or data (DataCards are personalized forms used to collect data).
It may seem strange to post on a StoryCard rather than just posting a story directly in a Newsroom. There are two reasons for this. One is that the card is tied to a role and entitles a person with this role to post in the Newsroom. The other is that it a card is like a folder, it helps organize content. Posting on a card is like putting your content in the right folder. With the cards we can give people the task to produce content or enter data. It also helps us and what content should appear in the Newsroom. In other words, the cards helps users focus and helps keep things within its context.
So, we use roles to define who should produce content or what data data each person should contribute. A user can be invited to a predefined role tied to specific StoryCards and tailored DataCards. When a user with a role accesses the Newsroom, two buttons appear. One to post on her StoryCard(s) and another to respond to her DataCard(s).
You have many options. Each Newsroom has a URL. So one is to send the Newsroom via Whatsapp, SMS or email. Another one is to use a link or a widget on your website. An you can also use an NFC Tag or QR code to facilitate access, the advantage of NFC being that the user only needs to tap the tag to access the Newsroom.
Regular users of your Newsroom can save the link to their phone homescreen or download the APP. If they use the APP, they see all their Newsrooms when they open it.
A Newscenter is a collection of Newsrooms. Just like a Newsroom, it can be personalized (Corporate color and Logo). It is also available as a widget for your website. It has a URL an so an NFC or QR can activate a link to it.
It is useful for organizations with several Newsrooms. For example, one for each hotel the company owns, or in case of a non-profit, one for each volunteer activity.
Participants do only see the data they entered themselves. The admin of a Newsroom can see the data of all participants.
A special case is the data community. The owner of a model can see all data if he, at the outset and with the consent of all participating organizations, decided to create and manage a central database for his data community.
M+ does not use data generated on the platform for other goals than to provide the service itself. The data will always remain property of the clients or users. Our business model does not rely on advertisement revenues.
Yes you can find it on both. The APP makes it easy for the participant to enter the Newsroom, post on StoryCards and reply to DataCards. The APP also enables notifications. Just download the APP and login or register.
The APP is made specifically for contributors. For Admins we recommend using a PC and the web interface.
The Frame is the structure of a channel model in M+. It defines who contributes and who receives information. The Frame defines the roles and, for each role, who will produce the content, who will fill in the data and who will receive certain types of feedback.
The purpose of the Frame is to enable the multiplication of a model and to collect data from all its copies. Before making a Frame, we recommend developing the model in a Newsroom. When you are happy with it, you can always make a Frame out of it so that others can use your model.
The data always belongs to the creator of the DataCard, and the posted content belongs to the user or the owner of the Newsroom, the latter if the Newsroom uses Content Control.
A Frame, however, can be used in many projects or activities. If that is the case it will produce large quantities of data and content. This requires the creation of a data community with its own rules set that define the conditions for making the data available to its members (of interest to NGOs, Researchers, Federations, etc.). Our terms and conditions make that possible.
Messagenes can be used to aggregate data from many projects or activities and sharing insights in real-time between the collaborating organizations. This we call the Big Data of a community, or in short a “data community”
For 3 reasons, a formal data community is key when building a collaborative intelligence network:
-To define membership requirements.
-To supervise the data collection and data management.
-To establish rule sets for the use the collected data.
If you are interested in creating a data community for mentoring, the Civic Media Foundation (www.civicfound.org) can help.
That depends on the number Newsrooms/channels you use, the number of registered users in your channels, the number of responses to your DataCards and the number of languages you deploy.
|Invitees with a role in the Newsroom||12||24||50||75||>75|
|Completed forms per month||50||100||350||1000||>1000|
|Price without VAT/month||0€||6€||19€||39€|
|Price without VAT/year||0€||66€ (5,5 €/mo)||209€ (17,5 €/mo)||429€ (35,75 €/mo)|
1) When payments are one month late, your account will continue to be active but you will not be able to see or use the generated content. During a period of three months you will be able to recover the contents if you pay the outstanding amounts.
2) After this three month period and without having received full payment for the outstanding amounts, we will suspend your account and contents. We will offer you a new period of 9 months to be able to recover after payment of all outstanding amounts plus a fine equivalent to three months of usage.
3) If this second period ends without having paid the debt, we will cancel your account and your data definitively and you will no longer be able to recover it.